“We’ve had the system for a year now, and if we have any questions, Tony and Lori are still super helpful.”
Sierra & Sequoia Central Vacuum Systems is a first class company to say the least. Tony, Brian, Lori and team are always professional, polite and punctual with extremely reasonable prices. We had a few issues with the vacuum system in which Tony and his team were able to identify and unclog. About a month or so after their first visit we experienced more issues with the vacuum system and called for help again. Tony and Brian came to our rescue taking a couple of hours out of their busy day to crawl under the house (which is an incredibly tight space) to help us identify the issue which happened to be a clogged pipe in an area that was impossible to reach from the access points. Ultimately, we had to have a contractor and his team cut a small hole through a cabinet where Brian was able to wiggle himself into, cut the pipe at the restricted area and replaced the pipe. The process of finding someone who could come up with a plan to provide access to the restricted area literally took us a few months and with in that time Tony and/or Brian made several visits to meet with all of the different vendors whom we hoped would be able to help create an access way to the problem area. Fortunately for us, Tony and Brian were patient with us as well as the vendors whom we brought in to assess the issue and was successful in accomplishing the frustrating job. Thank you Tony and Brian for your kindness and patience, we sincerely appreciate both of you!
I would definitely recommend Sierra Central Vacuum for servicing your central vacuum. I needed service on my unit that was not turning on, they scheduled an apt with in two days, which was great because I was expecting company the next day! Larry came out and fix the problem with in an hour, he was very professional and knew his stuff. Lori in the office is very friendly and kind, I will be calling them again for my central vacuum service needs.
We had Sierra Central install a central vacuum we bought online. Our house was pre – plumbed for a central vacuum, but the builder did not install everything correctly. Sierra did a great job on the install and helped us fix what the builder left unfinished